Support
AI Readiness Assessment Support
Choose the issue that matches yours. We respond within 1–3 business days.
Before you write
Include your order number and the email you used at checkout. Never send payment card details, passwords, member access codes, regulated records, or the full contents of your report through this form. To report a problem with your report, describe what’s wrong — you don’t need to resend your answers.
Support routes
My report misread an answer
If a section describes your situation incorrectly, names a blocker you didn’t choose, or recommends work you didn’t ask for, tell us which section and what it got wrong. We’ll correct and reissue it at no charge.
Get Assessment SupportSomething I asked for is missing
If you requested a specific output — a checklist, a recap, a particular section — and the report left it out or deferred it, say what you asked for. We’ll correct and reissue it at no charge.
Get Assessment SupportThe draft isn’t usable
If the working draft is too generic to act on, contradicts itself, or asks you to name something you already supplied, tell us which part. We’ll correct and reissue it at no charge.
Get Assessment SupportReport was not delivered
Reports are delivered within 24 hours, through Clarity Cohort. Check spam and promotions folders for that sender name first, then contact us with your order number.
Get Assessment SupportReport has incorrect account information
We’ll correct your name, email or business name and reissue the report. See how corrections work.
Get Assessment SupportAssessment will not load
Refresh the page or try another browser. You can also open the assessment in a secure new page (opens in a new tab). You never need to change browser security settings.
Get Assessment SupportCheckout or payment issue
Tell us what you saw at checkout and whether you were charged. Don’t send card numbers; we never need them.
Get Assessment SupportMember access code issue
Codes are issued by MultiMissionaire™. Request support using the email associated with your MultiMissionaire account. Do not include your access code in the message.
Request Member Access SupportPrivacy or deletion request
Ask to access, correct or delete your assessment information. See the Assessment Privacy Notice for what we hold and for how long.
Get Assessment SupportWhat a correction gets you: if your report misreads your answers, omits content you asked for, or hands you a draft you can’t use, we correct it and reissue it at no charge. Because the report is a digital product delivered in full, delivery ends refund eligibility — the correction route is the remedy. This doesn’t limit any rights you have under applicable law. Full details in the Assessment Terms.
Contact ReadyCheckGo support
Choose your issue type in the form. We respond within 1–3 business days.
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